Frequently Asked Questions
I want to test my water, but how does it work?
1) Give us a call to see what testing kit you'll need for your situation.
How do I know which tests are needed for my water?
Call us at (952) 935-3556 and we'll be able to asses your situation and what tests are needed.
Can I collect my own water samples or does TCWC need to do it?
That depends; if you are purchasing or selling a house some loans (VA & FHA) will require a third party to collect the sample to ensure there is no bias in the results. Otherwise you are able to collect the water samples by following some simple instructions you can find here.
I don't have a science background, will I be able to do an at home kit?
Yes! You don't need a science background to be able to collect your own water, it is simple and easy to do. Click on this link to download our instructions.
My water looks, smells, and tastes great - do I need a water test?
Yes, some of the of the most harmful contaminants have no obvious odor, color, or taste to them.
I have a private well that was tested when it was installed, do I need to retest?
Well water should be tested on an annual basis since contaminants can seep into the ground water and into your drinking supply without you even knowing it!
I have a water filter, how would I be able to tell if it's working or not?
Unless you get your water tested, you wouldn't. Variations of water condition can affect the performance of a filter and maintenance issues within the filter can change how effective it is.
I can get water tests from the company that I bought my filter from, how is this different?
Twin City Water Clinic is an independent, certified lab that has nothing to gain from your water results unlike the filter company. We do not sell water treatment products, nor are we affiliated with anyone who does.
What could possibly contaminate my drinking water?
There are many potential causes of water contamination. The most common threats would be:
Lead pipes in the home
Septic system leaks
Living close to farm fields, brownfields, or other agricultural land
Improper disposal of paints, motor oils, etc on private land
Recreational use of the public water supply
Decaying matter or other natural contamination
How many types of contaminants are there?
While there are many specific types of contamination, it can be sorted out into four broad categories:
Inorganic Chemical Pollutants
Organic Chemical Pollutants
My water doesn't taste good, but the results came out fine. What does this mean?
There are two types of water problems
What do I do if I find out my water is unsafe?
Because there are many different types of problems, each problem must be addressed separatley.
How often should I test my water?
Coliform Bacteria - Every Year